Christmas Cut Off
Order ANY item by 12th December for guaranteed FREE Pre Christmas Delivery.
If you've left it late and missed the cut off for our free pre Christmas delivery, we'll deliver any items under 2m in size if ordered by the 18th of December and you've selected our Express Service (please note express delivery will be a pallet delivery to the curb only). If you are unsure that an item qualifies for our Express service please don't hesitate to contact us on 0121 667 2128 to check prior to placing your order.
Orders received after the above cut off points and up until the 22nd of December will be dispatched within our usual time frames but we are unable to guarantee delivery before Christmas.
Orders placed between 23rd December – 1st January will not be dispatched until the 2nd of January due to the shutdown of our carrier services over the holiday period. Once dispatched orders will be delivered within 7 -10 working days.
We'll endeavour to keep you updated by email about the dispatch and the delivery of your order, and our dedicated customer service team will be available throughout the holiday period (apart from Christmas Day) via phone and email to offer any assistance regarding your orders.